본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

What's the problem with loading Youtube site like hieroglyph rows?

  • 5 답장
  • 2 이 문제를 만남
  • 9 보기
  • 최종 답변자: Ros0179

more options
https://screenshots.firefox.com/01PUVuRMMYQoHwOn/www.youtube.com

모든 댓글 (5)

more options

Hi Ros0179, this may indicate that there is an intermediary between Firefox and the site -- possibly security software like Lavasoft Web Companion, possibly malware -- which does not properly decompress the page.

To investigate who/what it might be, could you view the SSL certificate for YouTube?

Either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Certificate"
  • (menu bar) Tools > Page Info > Security > "View Certificate"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Certificate" button

Compare what you see in the Certificate Viewer with the attached screenshot.

Anything unusual?

more options

Thanks for answer , printscren of the certificate below, it stays "Kaspersky Anti-Virus Personal Root Certificate" but this wasn't the problem before, anyway how to change to google? It happened in the past also like this. The same problem with Google chrome browser, only IE opens youtube correctly. Now firefox doesn't accept add ons also.

more options

I switch off Kaspersky and youtube launchs normally . Stays the problem with add ons.

more options

Can you update your Kaspersky software? Some users had that problem with the product last year, but it cleared up pretty quickly.

Some other users reported a "connection" problem with extensions, but I have not seen a solution yet. There was a report that if you go to the extension's "All Versions" page and choose the same version as the one on the front page, it would work from there. Could you check that?

more options

Thanks for answers, Kasp I've didn't update long time, by now will keep it just off. Add ons began to load. All the best.