본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

New PC-can I sync my old bookmarks from a Firefox account?

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Paul

more options

I have changed my PCs and changed Firefox password after replacing the PC. I haven't saved my bookmarks in HTML format and have no access to mu old hard drive. Is there any chance to retrieve my old bookmarks - my firefox account was sent to sync on my old PC. Thanks, Michal

I have changed my PCs and changed Firefox password after replacing the PC. I haven't saved my bookmarks in HTML format and have no access to mu old hard drive. Is there any chance to retrieve my old bookmarks - my firefox account was sent to sync on my old PC. Thanks, Michal

모든 댓글 (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.