Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Since the update to firefox 11/15/17, it now freezes when I allow Adobe Flash.

more options

Since the Firefox update today, when I try to play a game after allow/remember Adobe Flash, it will freeze my browser (Windows 10 desktop). The website will load, the games will load, the games will start, but 10-20 seconds into the game the screen will freeze. All I can do is restart my computer. It's the current version of Adobe. Is there anyway I can go back to the prior version of Firefox?

Since the Firefox update today, when I try to play a game after allow/remember Adobe Flash, it will freeze my browser (Windows 10 desktop). The website will load, the games will load, the games will start, but 10-20 seconds into the game the screen will freeze. All I can do is restart my computer. It's the current version of Adobe. Is there anyway I can go back to the prior version of Firefox?

선택된 해결법

Thank you, that version solved the problem

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

more options

The link to "test Adobe Flash" just takes me to the Adobe Flash Player home page. I looked all over for a way to "test", didn't see anything. Went thru their Help page, it's just a basic help page to see if you have Flash installed and it's current.

Thank you for the links, but I'm not going to spend all day(s) trying to find a needle in a haystack as to why this new update now doesn't work with Flash. Flash is pretty commonly used, so it seems like someone at Mozilla would have made sure this update was compatible.

Can you just tell me if there's a way to go back to the prior version of Firefox? I hate internet explorer, but I need a browser that doesn't keep freezing.

more options

Hello, try Firefox 52 ESR which will be supported with Security Updates until May 2018, you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/

If this solved your problem, mark this as the solution!

more options

선택된 해결법

Thank you, that version solved the problem

more options

Actually, no it didn't solve the problem. After I installed the suggested version of Firefox, it worked for about ten minutes. Which is ten minutes longer than before, but still. I've tried multiple times since then, with similiar results; it will work for anywhere between one and ten minutes, then just stop. Not crash. Just goes stop/go blank. I would've come back sooner to post this but I've been too irritated about the whole thing. So back to my original question - the latest verson of firefox doesn't allow flash to work, the version that was suggested doesn't really do any better (and massively slowed down my computer), so what now? All I really want is the version I had. That's all.

more options

i don't remember where i found it - someone had asked a question about previous releases, and i did some digging - but i found a link to firefox 56.0.2, which runs adobe flash quite happily... if i could remember where the information was, i'd add it, but previous versions ARE available, depending on how far back you want to go, and your hardware.

hope this helps, good luck to you.