본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Since I updated my system on my Mac, Firefox won't save my history. It's as if I'm constantly in private mode.

  • 8 답장
  • 7 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

I'm running MacOS Sierra (not High Sierra). My computer was having issues, so I backed it up, wiped my hard drive, and reinstalled. I imported my bookmarks from the backup file. Since then, FF won't save my history. Recently Closed Tabs and Recently Closed Windows work, but the history menu doesn't show anything. "Show all history" doesn't show anything. Show all Downloads doesn't show anything.

I'm running MacOS Sierra (not High Sierra). My computer was having issues, so I backed it up, wiped my hard drive, and reinstalled. I imported my bookmarks from the backup file. Since then, FF won't save my history. Recently Closed Tabs and Recently Closed Windows work, but the history menu doesn't show anything. "Show all history" doesn't show anything. Show all Downloads doesn't show anything.

선택된 해결법

Did you verify that this isn't a problem with places.sqlite since I see that my above reply is marked as unhelpful?

If no history at all is kept and you aren't in PB mode then either history is disabled or there is a problem with places.sqlite. We regularly see issues on Mac with places.sqlite and usually the only thing that works is to delete places.sqlite to start with a fresh database.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (8)

more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page can't repair the places.sqlite database then remove all places.sqlite files in the Firefox profile folder with Firefox closed to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

선택된 해결법

Did you verify that this isn't a problem with places.sqlite since I see that my above reply is marked as unhelpful?

If no history at all is kept and you aren't in PB mode then either history is disabled or there is a problem with places.sqlite. We regularly see issues on Mac with places.sqlite and usually the only thing that works is to delete places.sqlite to start with a fresh database.

more options

It returned my history, but it deleted all my bookmarks and tab shortcuts. I ended up going to a backup of the places.sqlite file. I got history back and tab shortcuts and bookmarks. But I'm missing recent bookmarks. I don't know at what point the problem came up, and deleting the file fixed it sort of, but replacing all places files with a much earlier version did a better job. Thank you for pointing it out to me.

more options

Firefox should normally rebuild the bookmark from a recent JSON backup in the bookmarkbackups folder.

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

You will always lose the history in case of issues with places.sqlite because there is no backup of the history, only backups for the bookmarks are created.

Didn't you have recent backups available in this folder or do you keep Firefox running for a longer time?

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
more options

I'm not sure what you mean. I don't know what a JSON file is. I know I will "lose the history in case of issues with places.sqlite" but I didn't have history in the first place. I lost bookmarks though. As for keeping Firefox running for a longer time, I made a backup of the places.sqlite file and quit Firefox. I deleted the places file. I restarted Firefox, and it created a new places file. Then my bookmarks were gone. I deleted the places file and put in the old one. The bookmarks were still gone. I restored an older one. The bookmarks were still gone. I went through Time Machine and found one a number of months old, and my bookmarks came back. I don't know where to find any backup of my bookmarks.

more options

Do you know how to open the Bookmarks Manager (Library; Show All Bookmarks)?

The third toolbar button in the Library is Import & Backup (first: Organize; second: Views; third: Import & Backup). This item has a Restore item in the drop-down list

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

Firefox automatically daily check there have been changes made to the bookmarks and if encrypt creates a backup of the bookmarks. You can find a list of available backups under the Restore item.

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder (Import & Backup -> Restore) includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
more options

That's so cool! I realize it's something simple, but I didn't know it existed before. So a new places file didn't help my history, but an old one did. And I was able to restore bookmarks. Now I have history and tab shortcuts (or whatever it's called) and bookmarks. Thank you!

more options

You're welcome.