본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 잠기고 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

How can I recover 5 days of Downloaded emails lost after system freeze required a reboot.

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: James

more options

64 bit Windows 10 Home addition, Thunderbird - Ver. 52.5.2 (x86 en-US) updated 01/05/18, Firefox v- Ver. 57.0 (x64 en-US) -system shows Firefox last updated 11/15/17. My PC has been wanting me to update Firefox, but I was telling it to remind me later for the last 2 or 3 weeks. I shut my PC down. 5 days later I turn my PC on, waited for it to boot, then started Thunderbird which automatically downloaded my last 5 days worth of emails from the server. My PC then froze. Eventually I powered down my PC and turned it back on. After it rebooted it asked me to sign in to Firefox to sync my devices. (I am assuming that it Firefox updated without my approval but it still shows the last update as 11/15/17.) After it completed the sync I opened Thunderbird again and found the last 5 days of emails were not in my inbox and Thunderbird will not download them again. It is downloading new emails when i receive them but not the ones it downloaded just before the freeze. Thunderbird is set to leave messages on server for at most 15 days and until I delete them. My question is how do I get Thunderbird to download the last 5 days worth of emails again without affecting all my other emails and without duplicating emails that were previously downloaded?

64 bit Windows 10 Home addition, Thunderbird - Ver. 52.5.2 (x86 en-US) updated 01/05/18, Firefox v- Ver. 57.0 (x64 en-US) -system shows Firefox last updated 11/15/17. My PC has been wanting me to update Firefox, but I was telling it to remind me later for the last 2 or 3 weeks. I shut my PC down. 5 days later I turn my PC on, waited for it to boot, then started Thunderbird which automatically downloaded my last 5 days worth of emails from the server. My PC then froze. Eventually I powered down my PC and turned it back on. After it rebooted it asked me to sign in to Firefox to sync my devices. (I am assuming that it Firefox updated without my approval but it still shows the last update as 11/15/17.) After it completed the sync I opened Thunderbird again and found the last 5 days of emails were not in my inbox and Thunderbird will not download them again. It is downloading new emails when i receive them but not the ones it downloaded just before the freeze. Thunderbird is set to leave messages on server for at most 15 days and until I delete them. My question is how do I get Thunderbird to download the last 5 days worth of emails again without affecting all my other emails and without duplicating emails that were previously downloaded?

모든 댓글 (2)

more options

This is a support forum for Mozilla Firefox. Thunderbird support is; https://support.mozilla.org/en-US/products/thunderbird

As to your question, your e-mails may still be on the net. Open Thunderbird and try accessing one of those messages.

more options

Duplicate of /questions/1200349 thread which is now in Thunderbird section.