본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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Firefox profile is incapable or missing

  • 8 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

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I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

선택된 해결법

I found a way to fix whatever permissions got corrupted in order to have firefox create a new profile. Basically, I deleted the firefox files in my library folder then followed the directions on this link and got it to work.

https://appletoolbox.com/2016/07/fix-corrupt-user-accounts-macos/#For_macOS_Sierra_High_Sierra

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (8)

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You may have a corrupt profiles.ini file. Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the profiles.ini file. Then rename or delete it. Use this new profile as is. Is the problem still there?

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I deleted all the files, but still getting the same error message.

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Okay I've tried all these things. I deleted basically every firefox related folder I could find, including the files mentioned in these articles. I also deleted the application and did a full restart of my mac, then tried to reinstall. Still got the profile missing error message. I also tried to activate the profile manager through terminal, but got the same message.

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I called for more help.

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Thanks for the help, hopefully something is figured out

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선택된 해결법

I found a way to fix whatever permissions got corrupted in order to have firefox create a new profile. Basically, I deleted the firefox files in my library folder then followed the directions on this link and got it to work.

https://appletoolbox.com/2016/07/fix-corrupt-user-accounts-macos/#For_macOS_Sierra_High_Sierra

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That was very good work. Well done.