본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

why is firefox dowloading word documents as PDF files?

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Shadow110

more options

I used to download all files as word documents. My computer downloaded new updates, and is now downloading EVERY document as a PDF. I do not have adobe and cannot access any files. This happening with every file, including word files!

Please help!! I've changed every setting I can and can't fix it. I'm ready to uninstall firefox and use chrome instead.

Thank you!

C-

I used to download all files as word documents. My computer downloaded new updates, and is now downloading EVERY document as a PDF. I do not have adobe and cannot access any files. This happening with every file, including word files! Please help!! I've changed every setting I can and can't fix it. I'm ready to uninstall firefox and use chrome instead. Thank you! C-

모든 댓글 (1)

more options

Hi, no idea why can not see them as Firefox as a built in PDF Reader or why it is downloading them as that. Please try this as is a mild fix (if works) and about 7mins : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Separate Security issue : Please uninstall Flash 14.0 r0 as has 100's of security issues and is so old please use this by Right Click and Run as Administer once have downloaded it.

Reinstall with Flash Player Version: 29.0.0.140 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.