본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I display my BBVA Compass Bank Account ?

  • 9 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: bstockto

more options

I am able to login to my BBVA Compass Bank Account, but I cannot display any information about my account. I contacted BBVA Compass Bank for support and they indicated several other people had complained about the same problem. Please help.

I am able to login to my BBVA Compass Bank Account, but I cannot display any information about my account. I contacted BBVA Compass Bank for support and they indicated several other people had complained about the same problem. Please help.

모든 댓글 (9)

more options

I am using the most recent version of Firefox version 60.0.1 (64-bit) .

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer

See also:

more options

This has never happened before and I have always used Ghostery and Ublock origin.

more options

bstockto said

This has never happened before and I have always used Ghostery and Ublock origin.

So did you try what cor-el suggested ?

more options

I will try again on Tuesday when I can be sure that I will have support from BBVA Compass.

more options

Ok I tried what cor-el suggested and temporarily disabled ublock origin and ghostery. That worked. Thanks for your help.

more options

Not sure if I am qualified to post this link, but maybe Firefox and possibly BBVA were trying to help me by preventing my session from being hijacked. Oh well here's the link:

 https://www.theregister.co.uk/2017/10/17/ublock_origin_csp_reports/
more options

Hi, yes is fine to post links to question or solution related information. The Register is a good place, browse it daily. Article is from 17 Oct 2017 so I would think someone had to make changes as Nov 14th version 57 came out and all things that Extensions could do in the past where changed.

I would think cor-el wanted it turned off to see if it was interfering with your login by blocking the banks reply or window. Which Seemed to be the issue as per previous message. Great, hope no problems now.

  • Please select the answer that solves the problem.

This will help other users with similar problems find the solution more easily.

more options

Yes, the suggestion from cor-el to

"click the shield icon for more detail and possibly disable the protection"

Worked

Since I also had ghostery installed I had to click on the ghost icon and temporarily pause protection.

Thanks to everyone for their help.