본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox Nightly causes Black Screens and Windows Resumes

  • 2 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

Hirnsausen
Hirnsausen
more options

Since the recent updates for the Firefox Nightly, my laptop is ALWAYS getting the famous Black Screen and upon restart i see the text "Resuming Windows".

I use the (known to be bad) combination of an i3 2330M processor, and the Intel HD Family Graphics driver. That combination is known to be the father and mother of many Black Screens if software does not handle that bad combination well. Intel denies any wrong-doing, but the Internet search results are speaking quite an exact language when looking for the involved hardware for these Black Screens.

Please, Firefox developers, bypass that terrible Black Screen problem. At the moment, i have to use the Safari browser just to be able to send you this message.

Laptop specs: Compaq CQ57 Refurbished Windows 7 Home Premium 64bit Mozilla Firefox Nightly Latest Version 8GB RAM i3 2330M Processor Intel HD Family Graphic Driver (same bad results with Intel 3000 Graphics Driver)

Since the recent updates for the Firefox Nightly, my laptop is ALWAYS getting the famous Black Screen and upon restart i see the text "Resuming Windows". I use the (known to be bad) combination of an i3 2330M processor, and the Intel HD Family Graphics driver. That combination is known to be the father and mother of many Black Screens if software does not handle that bad combination well. Intel denies any wrong-doing, but the Internet search results are speaking quite an exact language when looking for the involved hardware for these Black Screens. Please, Firefox developers, bypass that terrible Black Screen problem. At the moment, i have to use the Safari browser just to be able to send you this message. Laptop specs: Compaq CQ57 Refurbished Windows 7 Home Premium 64bit Mozilla Firefox Nightly Latest Version 8GB RAM i3 2330M Processor Intel HD Family Graphic Driver (same bad results with Intel 3000 Graphics Driver)

모든 댓글 (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Nighty always shows me a black screen on startup that gets replaced by the tabs from the previous session after a short while, so this wouldn't be abnormal.

If the whole screen gets black and not just Firefox then something else goes wrong and there might be a problem with the graphics display driver (hardware acceleration).