본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When trying to view pictures that I have downladed I get an error message that says the picture can't be opened for my security error code 800A1391

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

I can't open pictures that I've previously been able to see in my pictures folder. I just get the mozzilla fox and it says it can't be opened

I can't open pictures that I've previously been able to see in my pictures folder. I just get the mozzilla fox and it says it can't be opened

모든 댓글 (1)

more options

When did this issue start? Firefox update? Other programs updating?

Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}