본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Sent emails not being received though shown as sent

  • 3 답장
  • 1 이 문제를 만남
  • 8 보기
  • 최종 답변자: Matt

more options

A few weeks back my outgoing emails were showing as sent, but no one was actually receiving them, and I received no bounce-back notices. Messages sent from mobile phone were getting to receivers, but not emails sent from desktop. The problem was corrected by omitting any signature from the outgoing emails on the desktop. I AM NOW HAVING THE NEARLY THE SAME PROBLEM YET AGAIN (emails show as sent but no one is receiving them) and it is now happening with emails sent via mobile phone and desktop. The prior cause of problem (signature on outgoing emails) is still turned off/removed.

A few weeks back my outgoing emails were showing as sent, but no one was actually receiving them, and I received no bounce-back notices. Messages sent from mobile phone were getting to receivers, but not emails sent from desktop. The problem was corrected by omitting any signature from the outgoing emails on the desktop. I AM NOW HAVING THE NEARLY THE SAME PROBLEM YET AGAIN (emails show as sent but no one is receiving them) and it is now happening with emails sent via mobile phone and desktop. The prior cause of problem (signature on outgoing emails) is still turned off/removed.

모든 댓글 (3)

more options

Have you tried contacting your mail provider? is you have the issue with tw mail applications (Desktop and Phone) then it is not something they are doing. It may be your mail provider is blacklisted as a spammer on one of the blacklists.

more options

Some of my emails are NOTbeing received by others when I send them via Thurderbird from my desktop. When sending them from phone or from basic webmail program, they are getting through. I simply cannot reliably use thunderbird anymore unless the problem is fixed. The mail provider just says "everything is working via our webmail, so we have no problem to follow up on".

more options

rbhansen said

The mail provider just says "everything is working via our webmail, so we have no problem to follow up on".

If you are prepared to accept the word of a script reading phone center worker, you might believe that rot. Personally I know better. In short if you want answers that actually make sense in the real world you have to make it to level two support and often you need to escalate your issue again from there before you actually get someone in the business that actually know the difference between a computer and a boat.

Seriously about the worst technical support in the world is provided by the call centers offered by the major ISP's. The staff have no training and basically no idea.

When Thunderbird sends mail, it puts up that little box saying sending mail and it leaves that box exactly where it is, blocking you doing anything else until your mail providers server says it has received the message for transmission, without error. So I matter not to me ehat you do, but it is without doubt that the folk that can offer your help in tracing what is happening to your mail is your mail provider, but only if you push them. They would prefer to tell you is is your copy of outlook and say good bye. (they told me that once and I did not have outlook installed.)

However I notice you are asking for help but have not een identified the mail provider that is lying to you.