본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to connect to gmail server intermittently

  • 2 답장
  • 1 이 문제를 만남
  • 12 보기
  • 최종 답변자: elf69

more options

A friend has intermittent issue with thunderbird and gmail server. Sometimes she can stay connected for hours but then when sending an email it will error and say cannot connect to gmail server. While at same time not saving the email she just wrote. not is send or drafts.

Her phone works fine with gmail. The issue is on two computers and not just in one location as she takes her laptop with her to other locations.

She uses imap settings, and it has only started this in last few weeks.

We have been forced to setup windows live mail as thunderbird has become unreliable. She prefers thunderbird. She is a school teacher and needs reliable emails. She does not like the web interface of gmail hence thunderbird.

A friend has intermittent issue with thunderbird and gmail server. Sometimes she can stay connected for hours but then when sending an email it will error and say cannot connect to gmail server. While at same time not saving the email she just wrote. not is send or drafts. Her phone works fine with gmail. The issue is on two computers and not just in one location as she takes her laptop with her to other locations. She uses imap settings, and it has only started this in last few weeks. We have been forced to setup windows live mail as thunderbird has become unreliable. She prefers thunderbird. She is a school teacher and needs reliable emails. She does not like the web interface of gmail hence thunderbird.

모든 댓글 (2)

more options

What is the exact error message?

more options

no error is given by user just a pop up in bottom right corner that unable to connect to mail server gmail.

She can be connected for hours not problem then it disconnects. But can work fine for days before it disconnects.

Does not disconnect ever on her android phone using the mail app.

she has two machines, both windows 7 and thunderbird. Both have issues. She is in london and I'm in cornwall so awkward fixing the issue.

But while on team viewer I did see the pop up myself.