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Installation failure

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: elaia

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Firefox has crashed and uninstalled itself. I’ve made numerous attempts to download and reinstall it but I keep getting the following messages:

“extraction failed, can not open output file” and then...

“hmmm.... for some reason, we could not install Firefox. Choose ok to start over”

Look forward to support.

Firefox has crashed and uninstalled itself. I’ve made numerous attempts to download and reinstall it but I keep getting the following messages: “extraction failed, can not open output file” and then... “hmmm.... for some reason, we could not install Firefox. Choose ok to start over” Look forward to support.

선택된 해결법

HI, since you have not said what your installing to and made your question on a Phone, I have no idea.

This forum is for Desktop,laptops,notepads and if your having problems use this Full Version Installer : https://www.mozilla.org/firefox/all/


If wanting help with a phone : https://support.mozilla.org/en-US/

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

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선택된 해결법

HI, since you have not said what your installing to and made your question on a Phone, I have no idea.

This forum is for Desktop,laptops,notepads and if your having problems use this Full Version Installer : https://www.mozilla.org/firefox/all/


If wanting help with a phone : https://support.mozilla.org/en-US/

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Hi, thankyou for your reply. My apologies I was installing to laptop. However the link you provided I was able to install immediately... so thankyou for your assistance.