Firefox automatically scrolls to the top of Outlook email.
When I am using Outlook beta email on Firefox 61, when I scroll down to see my senders, as soon as I let go of the scroll down slider, it automatically scrolls to the top of my email. How can this be fixed? I want to use Firefox as my default but this problem does not happen with the MS Edge browser.
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Maybe you could try what seems to have worked for this user :
Clear the cache and cookies only from websites that cause problems.
Clear the Cache:
3-bar menu (or 'Tools') => Options => Privacy & Security => Cached Web Content :
"Clear Now"
Remove Cookies from sites causing problems:
3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' : choose 'Use custom settings for history' => "Show Cookies"
I am using FF 61.0.1 and did not see Cached Web Content or clear now. However I did go to Cookies and Site Data and clear data.
Also, I did choose 'Use custom settings for history' but did not see "Show Cookies"
I also used the CCleaner 544 pro trial on the firefox. So going under options to clear data and using ccleaner, both did not solve the problem yet.
lightalker said
I am using FF 61.0.1 and did not see Cached Web Content or clear now. However I did go to Cookies and Site Data and clear data. Also, I did choose 'Use custom settings for history' but did not see "Show Cookies"
I owe you an apology, cause I gave you outdated instructuctions (so sorry !)
You already managed to find the proper place to clear both cookies and cache (well done !) :
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Note that clearing cookies will log you out of sites .....
I went to see if maybe somebody else had the same problem, and I came across this thread :
https://support.mozilla.org/en-US/questions/1125574
Could that be what's causing your problem ?
The user on the Microsoft support forum couldn't pin it down, it seemed to have 'solved itself' - a bit vague ....