email with charter not working
email has been working for several years with no problem. Today, it would not send. I checked the setting for email specified by Charter. They are totally different. Set up as indicated with Charter tech support. Now incoming and outgoing do not work.
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These settings have been found to work: incoming server mobile.charter.net on port 993 (IMAP) or 995 (POP), connection security = SSL/TLS, authentication = normal password, User name = email address. Outgoing server mobile.charter.net on port 587, connection security = SSL/TLS, authentication = normal password, User name = email address.
it pops up a box asking to retry the password... i ended up changing it within Spectrum web email..that did not help either... its like a loop of asking for password.
i can now at least send emails... its really strange
Open Tools/Options/Security/Passwords/Saved Passwords and Remove any charter passwords, restart TB, and enter a correct, verified password when prompted the next time TB connects to the account.