본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

can't reply to email since downloading version 60.3.1

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: sfhowes

more options

when I try to reply to an email I get the following message "An error occurred while sending mail. The mail server responded: Refused. Sending to remote addresses (relaying) is not allowed..

Please check the message recipient "messagers address" and try again."
when I try to reply to an email I get the following message "An error occurred while sending mail. The mail server responded: Refused. Sending to remote addresses (relaying) is not allowed.. Please check the message recipient "messagers address" and try again."

모든 댓글 (3)

more options

This error could be caused if you're trying to send through a network that is not your normal ISP, e.g. public wifi, but your outgoing server settings don't authenticate your credentials, e.g. the connection security is None or it sends on port 25.

What are your settings in Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane?

If the connection security is not SSL/TLS or STARTTLS, the solution would be to add an account with secure connections and then send through that account's smtp. Or, use webmail when relaying is not allowed.

more options

I have tried the setting as ssl/tls and starttls and none and none make any difference. I have changed nothing since I downloaded the latest update, but I find I also can't send any emails.

more options

If the problem started after the last TB update, it's probably due to an antivirus program that's incompatible with the new TB version.

What is your AV program, and do you have it scanning email, and who is the mail provider?