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자세히 살펴보기

Can't get past master password window even with a reset

  • 5 답장
  • 2 이 문제를 만남
  • 11 보기
  • 최종 답변자: user01229325

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i am working in Mozilla Support but still get a request for a Master Password but I cannot get to my emails on this Win 10 machine. and seem to have lost contact with Thunderbird. Can I get some help, please

i am working in Mozilla Support but still get a request for a Master Password but I cannot get to my emails on this Win 10 machine. and seem to have lost contact with Thunderbird. Can I get some help, please

모든 댓글 (5)

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still get a request for a Master Password but I cannot get to my emails

Does anything prevent you from entering your master password?

What exactly means 'I cannot get to my emails'?

글쓴이 christ1 수정일시

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And what does "working in Mozilla Support" mean?

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I thought a reset meant that i could use the new password to get access to site addresses but that those that had been deleted in the reset would not be available.

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What I thought was my new password after a reset does not work.

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What password are you resetting? The password to your email account? The Master Password that is optional in Thunderbird?

Where and how are you doing this reset?