본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I remove, from Firefox Sync account, a secondary e-mail, which I own and have access to, but does NOT show up in "manage account" page.

  • 2 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: andreimarian

more options

I had been messing around, added all my e-mails from different providers as secondary o Firefox Sync account. Now I want to make a separate Sync accounts. The problem is I don't actually see them in the manage account page, which is weird. I try adding, it says it's verified by another user... uhhh, me? Also tried resetting & deleting the main account, all e-mails remained connected. Other users seem to have this problem, but while I have access to all e-mails (main e-mail of the Sync, and two other I want to separate), as I said, they don't even show up in Sync management. The request for help is: to whom do I send an e-mail at Mozilla, asking to remove/reset the e-mails.

Thanks in advance! Andrei

I had been messing around, added all my e-mails from different providers as secondary o Firefox Sync account. Now I want to make a separate Sync accounts. The problem is I don't actually see them in the manage account page, which is weird. I try adding, it says it's verified by another user... uhhh, me? Also tried resetting & deleting the main account, all e-mails remained connected. Other users seem to have this problem, but while I have access to all e-mails (main e-mail of the Sync, and two other I want to separate), as I said, they don't even show up in Sync management. The request for help is: to whom do I send an e-mail at Mozilla, asking to remove/reset the e-mails. Thanks in advance! Andrei

모든 댓글 (2)

more options

Are you sure that you haven't used this email address as primary for another account?

Did you try to login to other email accounts?

If you keep having problems then delete the account and start anew.

more options

cor-el said

Are you sure that you haven't used this email address as primary for another account? Did you try to login to other email accounts? If you keep having problems then delete the account and start anew.

I tried using the other (two) e-mails that appear as secondary to the first e-mail. Both are not accepted for resetting password, creating new account, nothing. My "wish" is that there is a way Mozilla Support can send a confirmation link to my e-mail addresses (the secondaries), to confirm...something. But the current forms (resetting/new account) do nothing, not even inform me someone (me) is trying to use them. OR, much easier, when I delete the main account, the secondary e-mails are "released".