본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Add-ons disabled message but no add-ons present?

  • 3 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: billynoah

more options

Today I got a yellow popup at the top of my browser indicating that some add-ons couldn't be verified and had been disabled. I clicked it and it took me to the add-ons manager showing a confusing message:

"The following add-ons have been disabled in Firefox. You can find replacements or ask the developer to get them verified. ... You don't have any add-ons of this type installed"

Downright confusing. See attached screenshot.

Today I got a yellow popup at the top of my browser indicating that some add-ons couldn't be verified and had been disabled. I clicked it and it took me to the add-ons manager showing a confusing message: "The following add-ons have been disabled in Firefox. You can find replacements or ask the developer to get them verified. ... You don't have any add-ons of this type installed" Downright confusing. See attached screenshot.
첨부된 스크린샷

모든 댓글 (3)

more options

hi billynoah, according to your submitted system data there should be 3 inactive extensions present - not sure why they are not showing up. i this case i'd just refresh firefox which should most likely address the issue...

more options

It turns out the extensions in question are not in the tab that Firefox took me initially. They are in the "unsupported" tab as shown in the attached screenshot.

But why are these showing up as unsigned/unsupported? I went to the add-ons page for Chrome Logger @ https://addons.mozilla.org/en-US/firefox/addon/chromelogger/ and tried to re-install and got this error:

"Download failed. Please check your connection."

This extension was working fine a few days ago but somehow broke on this latest update. But unless something changed with Mozilla's signing mechanism I'm sure it was as signed add-on, as is Adobe Reader.

Any suggestions on how to fix this? Why is addons.mozilla.org throwing that error when I try to re-install?

more options

선택된 해결법