본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

age bug during creating firefox account

  • 3 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: cor-el

more options

Hi, sorry but this is the only way that I found to report a bug. So during creating firefox account for Russia there is a field for age. I put there 33. Then I scroll down to the button "Create account" and received that my age is too small

It happened because accidentely I put the cursor to the age field and start to scroll down. And my age came to 0 and I didnt notice it. The age field has wrong field type

Hope it helps, thanks!

Hi, sorry but this is the only way that I found to report a bug. So during creating firefox account for Russia there is a field for age. I put there 33. Then I scroll down to the button "Create account" and received that my age is too small It happened because accidentely I put the cursor to the age field and start to scroll down. And my age came to 0 and I didnt notice it. The age field has wrong field type Hope it helps, thanks!

선택된 해결법

That is how Number fields and Select/Option work, so when such a field has focus you can modify its value via the Up and Down key and with the scroll wheel. Best is to remember this and press the Tab key to set focus to the next element.

Reinstalling Firefox because of this is rather drastic because you would likely only have to close and restart Firefox. A reinstall doesn't affect the profile folder and that is where this data would have been stored.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

I don't think this data is stored somewhere.

Did you try to close and restart Firefox or possibly reboot and give it another try ?

more options

Dear Cor-el, thank you for fast answer!

Looks like I gave misunderstanding explanation. Yes, I had a problem, and yes I resolve it by full deleting Firefox from the laptop and install it again. But I think that it is a bug that the field for typing Age during the Firefox account creating allows to change it's value by scrolling. It is not expected behaviour and in rare case leads to unavalability to create a firefox account. It is a minor bug. If you know how to report it to firefox developers then please do it. If not then lets close this question

Look at picture - the mouse coursor is above age field. If you scroll the age will change. Hence the one can change the age to zero and receive a refuse for account creating as did I

Thanks!

more options

선택된 해결법

That is how Number fields and Select/Option work, so when such a field has focus you can modify its value via the Up and Down key and with the scroll wheel. Best is to remember this and press the Tab key to set focus to the next element.

Reinstalling Firefox because of this is rather drastic because you would likely only have to close and restart Firefox. A reinstall doesn't affect the profile folder and that is where this data would have been stored.