본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Sync no longer works on Mobile

  • 3 답장
  • 1 이 문제를 만남
  • 17 보기
  • 최종 답변자: Paul

more options

As of roughly two days ago, I have not been receiving links or tabs sent to my desktop Firefox from my Android Firefox. I tried manually syncing, but it did not change the last sync time to "Now". My desktop FF also cannot see the open tabs on the Android FF. I disconnected the device and reconnected it, but it still does not sync. It's stuck on "Never" currently and I cannot even change what is synced or what the device is called. My Manage Devices showed two instances of the phone (the old name and the default). I disconnected both on my PC FF and the Phone FF did disconnect itself. It seems to be able to receive commands but not send them out.

Unrelated, but I have never been able to receive tabs sent to my Android Firefox ever since I started using FF on Android. That has persisted over three phones of different makes.

As of roughly two days ago, I have not been receiving links or tabs sent to my desktop Firefox from my Android Firefox. I tried manually syncing, but it did not change the last sync time to "Now". My desktop FF also cannot see the open tabs on the Android FF. I disconnected the device and reconnected it, but it still does not sync. It's stuck on "Never" currently and I cannot even change what is synced or what the device is called. My Manage Devices showed two instances of the phone (the old name and the default). I disconnected both on my PC FF and the Phone FF did disconnect itself. It seems to be able to receive commands but not send them out. Unrelated, but I have never been able to receive tabs sent to my Android Firefox ever since I started using FF on Android. That has persisted over three phones of different makes.

모든 댓글 (3)

more options
more options

It is the same problem and as of this morning, sync is working again on all devices! I even got the phantom tabs I had sent from my phone that I never got the day it stopped working.

more options

Hi Osprey Hawk

Glad to hear that this has been fixed, thank you for letting us know.