본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I can't sync across devices

  • 1 답장
  • 1 이 문제를 만남
  • 15 보기
  • 최종 답변자: cor-el

Tom Callahan
Tom Callahan
more options

Hi

I have recently switched to using Firefox across my three devices - my Dell XPS13 laptop, my Surface Go tablet and my Samsung S10 phone. I have the same Firefox account set up on all three devices but I cannot get the devices to sync. All three are listed under 'my devices' on all three accounts, but the tablet and phone seem to share one setup and my Dell laptop seems to be entirely separate. I cannot get my laptop to sync with my other two devices at all. Neither can I get Lockwise to sync (which is particularly frustrating).

I've tried disconnecting devices, logging out, deleting my account and starting again, but nothing seems to work.

Any ideas please??

Many thanks

Tom

Hi I have recently switched to using Firefox across my three devices - my Dell XPS13 laptop, my Surface Go tablet and my Samsung S10 phone. I have the same Firefox account set up on all three devices but I cannot get the devices to sync. All three are listed under 'my devices' on all three accounts, but the tablet and phone seem to share one setup and my Dell laptop seems to be entirely separate. I cannot get my laptop to sync with my other two devices at all. Neither can I get Lockwise to sync (which is particularly frustrating). I've tried disconnecting devices, logging out, deleting my account and starting again, but nothing seems to work. Any ideas please?? Many thanks Tom

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you make sure that all devices and Lockwise are connected to the same Firefox Account ?

You can check the connected devices on the Firefox Account Settings page.

With Firefox for desktop you check if there are Sync logs available on the about:sync-log page. You can upload a recent log if the log is too big to put in a reply.