Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox confirms sign-in, but sync does not work and Firefox will continue asking for additional sign-in as if I had never signed in.

  • 4 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: Bloom22

more options

Even though confirmed within Firefox, the account sign-in does not appear to be "sticking." Sync does not work and the device does not show up on my device list. I DO get confirmations of the sign-up on the Firefox page AND via email. I have restarted the device and uninstalled, then reinstalled the Firefox app. My sync account works fine on my desktop and phone, but not my tablet, where these odd behaviors are taking place.

Even though confirmed within Firefox, the account sign-in does not appear to be "sticking." Sync does not work and the device does not show up on my device list. I DO get confirmations of the sign-up on the Firefox page AND via email. I have restarted the device and uninstalled, then reinstalled the Firefox app. My sync account works fine on my desktop and phone, but not my tablet, where these odd behaviors are taking place.

모든 댓글 (4)

more options

Hi

Have you received any verification email in respect of the new device and sign in?

more options

Yes. Verification email came, I entered the code, it said, in essence, "you are verified," then proceeded not to sync and to re-ask for log-in. I did this multiple times, including after uninstalling/re-installing newest version of the browser app.

more options

Do you have any add-ons installed in Firefox for Android?

more options

Only the "Default 1.0" theme that was auto-installed.. No other add-ons.