본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't sign in to Sync, loads infinitely

  • 2 답장
  • 1 이 문제를 만남
  • 11 보기
  • 최종 답변자: user2542149

more options

I try to sign in to sync, then a button and some text flashes briefly before displaying a loading animation that doesn't end. The button says "Try again" and the text says something about "Firefox" and "connection".

Using Firefox for Android, version 68.8.0, downloaded the APK from https://wiki.mozilla.org/Mobile/Platforms/Android Android 7.1.2 (LineageOS 14.1)

I try to sign in to sync, then a button and some text flashes briefly before displaying a loading animation that doesn't end. The button says "Try again" and the text says something about "Firefox" and "connection". Using Firefox for Android, version 68.8.0, downloaded the APK from https://wiki.mozilla.org/Mobile/Platforms/Android Android 7.1.2 (LineageOS 14.1)

모든 댓글 (2)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

more options

Seburo said

Hi I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place. Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox: In Firefox on your mobile device:
  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.
This will “force” a synchronisation of the data that is on the local device storage.

I am trying to connect my account on the mobile browser for the first time, so this does not work for me. Where "Firefox account" would be is replaced by "Sign in".

글쓴이 user2542149 수정일시