본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

The "send" (and others) button disappeared from the top of a new or reply email just created.

  • 6 답장
  • 1 이 문제를 만남
  • 214 보기
  • 최종 답변자: tom161

more options

When I click the "Write" button to create a new email, the window that comes up does not have the commands ribbon across the top. Most importantly there is no send button, so once I write the new email, I have no way to send it. The alt-v combination does not bring up any kind of menu. I have tried re-starting Thunderbird - no joy.

When I click the "Write" button to create a new email, the window that comes up does not have the commands ribbon across the top. Most importantly there is no send button, so once I write the new email, I have no way to send it. The alt-v combination does not bring up any kind of menu. I have tried re-starting Thunderbird - no joy.

선택된 해결법

A thousand apologies! I just assumed that Thunderbird ran exclusively on macOS. I can certainly see why we weren't getting anywhere.

Update: As I was writing this, I was also still checking through the Preferences options, finding nothing. Then I tried the commands across the very top of the main window -- File, Edit, etc. In that lineup, I find View. I hit the View => Tool Bars option and find a Mail Tool Bar option. I guess I had assumed that that only applied to the main window. When I selected it, I found my Write window commands had come back.

In any event, thanks a bunch for working with me on this problem. Your patience is appreciated.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

re : The alt-v combination does not bring up any kind of menu.

That's because you should just press 'Alt' key and not 'Alt+V'.

Pressing 'Alt' key will get the 'Menu Bar' toolbar to appear temporarilly. Then select 'View' > 'Toolbars' > 'Menu Bar' to set as permanent. Select 'View' > 'Toolbars' > 'Composition Toolbar' to get the toolbar that contains the 'Send' button etc.

more options

Thanks for posting a possible solution.

Hitting the alt key alone doesn't do anything either. On the main Inbox tab I have the usual Get Messages, Write, etc. To the far right, there is a drop-down menu with things for the Inbox tab such as View, Find, Print, etc. The View option offers such things as Folders, Message body Today's pane, etc. No joy there. The Tool option offers Address Book, Import, Chat status, etc. No joy there either.

Nowhere do I find a Composition.

Just to make sure we're on the same page, this is on an up-to-date OSX machine. The Thunderbird release is 68.8.0 and it advises me that the app is up-to-date.

What am I missing here?

more options

re :When I click the "Write" button to create a new email, the window that comes up does not have the commands ribbon across the top. Most importantly there is no send button,

You are talking about there being no 'Send' button, so obviously you are in a 'Write' window. Therefore all my comments were based on you opening a Write window.

Open a Write window as if you want to compose a message and then Press and release the “Alt” key on your keyboard. This will temporarily show the menu bar. Then make 'Menu bar' toolbar permanent and then select to show the 'Composition toolbar. All info previously supplied.

re :Nowhere do I find a Composition.

That's because you are looking in the main UI and not where you create, compose emails. So, you would find 'Composition Toolbar' in the Write window where you compose emails. But you need to enable the 'Menu Bar' toolbar first if you cannot see it.

re :Hitting the alt key alone doesn't do anything either. On the main Inbox tab I have the usual Get Messages, Write, etc. T

You seem to be talking about the main UI, which is obviously not were you create, compose and send emails. You must open and be focused on the 'Write' window.

more options

Actually both -- UI and Write window. In the Write window beginning at the very top...I have the red/ yellow/green then in the middle, Write: (no subject) The very next row down is the From row, under that is the To row. Then the space for your text. No response to the alt key. Here's a screenshot of the Write window.

more options

You are using a mac... very important to state that as everything changes in that situation and you have an apple menu permanently displayed.

Try right clicking (command click) the window titlebar. In Linux and Windows that offers a pop up menu. Hopefully it does in MACOS as well.

more options

선택된 해결법

A thousand apologies! I just assumed that Thunderbird ran exclusively on macOS. I can certainly see why we weren't getting anywhere.

Update: As I was writing this, I was also still checking through the Preferences options, finding nothing. Then I tried the commands across the very top of the main window -- File, Edit, etc. In that lineup, I find View. I hit the View => Tool Bars option and find a Mail Tool Bar option. I guess I had assumed that that only applied to the main window. When I selected it, I found my Write window commands had come back.

In any event, thanks a bunch for working with me on this problem. Your patience is appreciated.