본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Some websites show double scrollbars in Firefox, but not in other browsers.

  • 3 답장
  • 1 이 문제를 만남
  • 67 보기
  • 최종 답변자: sugarcookie

more options

I'm experiencing a new issue in Firefox 76.01 for Windows. Double scrollbars appear on some pages, making it difficult to smoothly scroll down the page. There's the regular scrollbar, then one inside the webpage. This is only happening in Firefox and the websites work fine in other browsers. It's happening in the Facebook newsfeed, for example. Here's another example: https://www.moodfabrics.com/european-navy-and-pink-geometric-crane-cotton-poplin-119351?nosto=nosto-page-category1

I attached an image from the link above. You can see the extra scrollbar is on the actual website, and is sliding behind a feedback tab. Is there a setting that could be causing this or another fix?

Thanks

I'm experiencing a new issue in Firefox 76.01 for Windows. Double scrollbars appear on some pages, making it difficult to smoothly scroll down the page. There's the regular scrollbar, then one inside the webpage. This is only happening in Firefox and the websites work fine in other browsers. It's happening in the Facebook newsfeed, for example. Here's another example: https://www.moodfabrics.com/european-navy-and-pink-geometric-crane-cotton-poplin-119351?nosto=nosto-page-category1 I attached an image from the link above. You can see the extra scrollbar is on the actual website, and is sliding behind a feedback tab. Is there a setting that could be causing this or another fix? Thanks
첨부된 스크린샷

선택된 해결법

Hi sugarcookie, do you use any add-ons that modify page styles? Maybe try this test:

Firefox's Safe Mode temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

Hi sugarcookie, do you use any add-ons that modify page styles? Maybe try this test:

Firefox's Safe Mode temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

That could be caused by a window within the window. I have seen it many times.

more options

Thank you jscher2000, it was an extension! It was poper blocker. I had switched it off, but it was still causing the issue until I completely disabled it.