본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

firefox crashing

  • 3 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: FredMcD

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here are the report that I submitted for the crashes

bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 5/29/2020, 5:34 PM View bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 5/28/2020, 6:06 PM View bp-197e07f7-e35c-4195-b309-5a8350200527 5/27/2020, 6:12 PM View bp-ab769325-a0be-43f1-91c1-9a85c0200527 5/27/2020, 6:11 PM View bp-f259c9b8-1d74-4b6a-8516-1cfcd0200527 5/27/2020, 4:07 PM View bp-0a34199b-9c0e-4040-93a9-8f32b0200526 5/25/2020, 7:38 PM View bp-aba8b50b-f9d7-4bac-9b88-f9f3a0200526 5/25/2020, 7:25 PM View bp-56c3502f-0096-4993-a874-b22360200526 5/25/2020, 7:25 PM View bp-a7d4b03f-a610-403c-8346-a31be0200524 5/23/2020, 10:39 PM View bp-ce482496-fe9b-4fd3-8a59-de9e60200524 5/23/2020, 9:11 PM View bp-a4e5e07d-b881-4bf5-b8bc-9ade20200524 5/23/2020, 9:11 PM View bp-fbb1e292-1284-4258-a373-1c06d0200524 5/23/2020, 9:10 PM View bp-dbc20f44-cdd0-4105-a041-94c230200524 5/23/2020, 9:04 PM View bp-28fa6a94-1bb5-4bd0-8dc4-addd10200524 5/23/2020, 9:04 PM View bp-816b750e-af84-42ae-9bb7-1da6d0200524 5/23/2020, 9:04 PM View bp-efdabc47-0e27-4c09-bbbb-bdaa10200524 5/23/2020, 9:04 PM View bp-36a22996-b86d-4cd0-9cf1-cf9120200524 5/23/2020, 9:03 PM View bp-dfe8a70a-8084-4bf5-b453-9488e0200524 5/23/2020, 9:03 PM View bp-fcb3b2a2-3d30-4438-9f0e-0827c0200524 5/23/2020, 8:59 PM View bp-793d22d0-bb62-4d73-a6ad-164370200522 5/21/2020, 9:40 PM View bp-c16221ef-9924-4354-baf8-dfb0a0200522 5/21/2020, 9:36 PM View bp-607e952e-5d82-4436-9fe3-fc9e70200521 5/21/2020, 6:04 PM View bp-393f3e32-6dc9-4424-85f0-8a1fd0200521 5/21/2020, 4:43 PM View bp-09fd69a5-77be-4a2d-8640-2c3e80200521 5/21/2020, 4:33 PM View bp-10929dfa-deb3-4850-a913-4cd5b0200521 5/21/2020, 4:33 PM View bp-d3b5152c-b0ce-4401-b9f9-cdf9b0200521 5/21/2020, 4:32 PM View bp-d50c6627-6e4e-4ade-8438-37ffc0200519 5/19/2020, 4:09 PM View bp-071a7102-bccd-4947-a1a9-987eb0200519 5/19/2020, 4:08 PM View bp-556a2428-5910-4e94-96e4-3a6fc0200519 5/19/2020, 3:56 PM View bp-909a573d-0028-46af-9bdf-0eecf0200517 5/17/2020, 2:49 PM View bp-68802430-88d6-4987-bc81-642020200517 5/17/2020, 2:47 PM View bp-287a85ce-c5e9-4f69-9cc3-361820200517 5/17/2020, 2:47 PM View bp-381281da-552c-4770-ba67-d6bbe0200517 5/17/2020, 2:46 PM View bp-2fa3dcf3-b1b3-4fe4-8f31-ec3d50200517 5/17/2020, 2:40 PM View bp-c4a4605b-f098-4e17-9e33-f78090200517 5/17/2020, 2:39 PM View bp-8d395683-ee26-4283-9959-05ffe0200517 5/17/2020, 2:18 PM View bp-5560c40b-0203-47e0-9b6b-1c0fd0200516 5/15/2020, 10:23 PM View bp-fa14d450-fa85-489b-9e5e-900490200516 5/15/2020, 10:15 PM View bp-8d5f69c9-9251-4774-82e6-499c30200529 5/29/2020, 6:09 PM View bp-e3bcd7ca-a6c8-4d1b-aff5-4534b0200529 5/29/2020, 6:09 PM View bp-6c6e96d2-4209-43d9-81a4-82d4f0200529 5/29/2020, 6:09 PM View bp-d06317af-ef9d-4bae-ac4c-d8b0a0200529 5/29/2020, 6:09 PM View bp-42cc28ac-1d2e-492e-9674-2d46c0200529 5/29/2020, 6:09 PM View bp-7d401be3-e3e4-414e-bb34-05a3b0200529 5/29/2020, 6:09 PM View bp-11e9a07c-ee24-4f42-a4c0-a615e0200529 5/29/2020, 6:09 PM View bp-1d147b57-df35-4021-95af-3339d0200529 5/29/2020, 6:09 PM View bp-f46182d6-6232-4a23-b1ac-538100200529 5/29/2020, 6:09 PM View bp-12905c9f-6077-4e1e-8143-8f1a10200529 5/29/2020, 6:09 PM View bp-e9b58d6f-a5e1-4b6b-8f7b-e21cd0200529 5/29/2020, 6:09 PM View bp-92f8e50b-0be9-48fa-a285-081f00200529 5/29/2020, 6:09 PM View bp-75351d38-0d39-4eb7-bf1f-bddac0200529 5/29/2020, 6:09 PM View bp-6c9d9622-83c3-4e9e-9a5c-eec7f0200529 5/29/2020, 6:09 PM View bp-7196bf20-7d18-48cf-b726-a0eea0200529 5/29/2020, 6:09 PM View bp-e8e7461d-f3e7-42a8-9606-f14750200529 5/29/2020, 6:09 PM View bp-c056428f-ef3f-4b8a-975a-39edb0200529 5/29/2020, 6:09 PM View bp-0ce7eb9a-6709-4334-89b3-bfc690200529 5/29/2020, 6:09 PM View bp-c4f46f6d-5238-4efe-896b-0c10d0200529 5/29/2020, 6:09 PM View bp-4b513e8d-a3a8-4c21-86e8-648960200529 5/29/2020, 6:09 PM View bp-fc644cf0-9d86-4cf2-be2e-a18ff0200529 5/29/2020, 6:09 PM View bp-82ec89ee-2935-4c00-89aa-2498f0200529 5/29/2020, 6:09 PM View bp-831e4287-d614-454b-9798-a330c0200529 5/29/2020, 6:09 PM View bp-5b3b4f2f-00d6-4b41-b4ad-7d3c70200529 5/29/2020, 6:09 PM View bp-8d0c37fc-6bcf-47fb-b823-7c99a0200529 5/29/2020, 6:09 PM View bp-b6faa9d5-a8f6-4e19-b8e4-7b2b60200529 5/29/2020, 6:09 PM View bp-ed21f1f4-1dc4-491a-bedd-de4d70200529 5/29/2020, 6:09 PM View bp-f4a240f0-b3e6-493d-8734-251c60200529 5/29/2020, 6:09 PM View bp-2b3ebb99-3ed6-4921-af93-4e00a0200529 5/29/2020, 6:09 PM View bp-2a619d12-845a-4383-917f-592ca0200529 5/29/2020, 6:09 PM View bp-b1af67cb-fc82-4520-92d4-a2a110200529 5/29/2020, 6:09 PM View bp-b8c56ec9-aabe-4ffc-89eb-790950200529 5/29/2020, 6:09 PM View bp-5fed5eb8-70b0-4ef5-9dc8-d03ab0200529 5/29/2020, 6:09 PM View bp-41c64d18-9032-4806-9f95-86e3e0200529 5/29/2020, 6:09 PM View bp-963cbf34-1a3b-4c34-820d-02b480200529 5/29/2020, 6:09 PM View bp-e84acb1d-98a7-4332-9ccc-e9c890200529 5/29/2020, 6:09 PM View bp-fd6e7f01-5e46-4a18-948f-0f8dd0200529 5/29/2020, 6:09 PM View bp-57c98abf-2e62-4825-b829-d17850200529 5/29/2020, 6:09 PM View bp-39521fb3-743f-459e-ba7e-915e20200529 5/29/2020, 6:09 PM View bp-b67029ae-3138-4673-87bd-0ad090200529 5/29/2020, 6:09 PM View bp-4ac3b5ab-db02-4aea-b6c5-4fc610200529 5/29/2020, 6:09 PM View bp-a8c769b6-1283-4114-a593-5aa080200529 5/29/2020, 6:09 PM View bp-02fb397f-3b63-4319-89fd-c16570200529 5/29/2020, 6:09 PM View bp-d53c4ab9-e669-42d4-8c50-a06ff0200529 5/29/2020, 6:09 PM View bp-462d2e34-fadd-47f9-9018-3b8dd0200529 5/29/2020, 6:09 PM View bp-1830b883-1589-485e-917f-2c5a40200529 5/29/2020, 6:09 PM View bp-d5efab4d-88af-47a9-95b9-cfd650200529 5/29/2020, 6:09 PM View bp-dc2b999d-e18b-4bc0-a1b5-633f70200529 5/29/2020, 6:09 PM View bp-d564fa1b-b6c2-4684-b23c-4f43a0200529 5/29/2020, 6:09 PM View bp-fb5216fd-7d51-4c92-8cc9-636390200529 5/29/2020, 6:09 PM View bp-0931295f-0bfc-4169-afb8-a817f0200529 5/29/2020, 6:09 PM View bp-89e86bb0-5ae3-4a87-a72f-bae200200529 5/29/2020, 6:09 PM View bp-eaa9bfee-cdcb-4b52-818b-72e8a0200529 5/29/2020, 6:09 PM View bp-e746be71-73b4-44a7-a28f-f902a0200529 5/29/2020, 6:09 PM View bp-f0b4b60c-6868-49e1-943f-7f39f0200529 5/29/2020, 6:09 PM View bp-56f6f986-7df4-4adc-8be7-af5d00200529 5/29/2020, 6:09 PM View bp-21c3c14f-8c32-4e56-99a4-4ba000200529 5/29/2020, 6:09 PM View bp-04b92b9d-ba78-4c79-9b71-2ebcd0200529 5/29/2020, 6:09 PM View bp-c84a5065-6679-4b8f-bd2b-8b6170200529 5/29/2020, 6:09 PM View bp-2acd8ccf-0294-47a2-88b5-fda170200529 5/29/2020, 6:09 PM View bp-904c31a3-e8d4-4141-9c34-647ac0200529 5/29/2020, 6:09 PM View bp-2590ba65-49bd-4206-b3c7-019150200529 5/29/2020, 6:09 PM View bp-0015b460-737f-4a8a-a758-5dd000200529 5/29/2020, 6:09 PM View bp-051b2d7f-31d9-4b94-8b09-44c0f0200529 5/29/2020, 6:09 PM View bp-6f603dea-e472-4c06-9a3a-1f2e50200529 5/29/2020, 6:09 PM View bp-85d6c2bb-f6be-4e0c-b5fd-f97a90200529 5/29/2020, 6:09 PM View bp-92462163-6a91-4cb7-a4e8-7b6e30200529 5/29/2020, 6:09 PM View bp-f43a66fa-be34-4720-8c66-2bab00200529 5/29/2020, 6:09 PM View bp-0bf0381d-d06e-4812-bfbf-e06d50200529 5/29/2020, 6:09 PM View bp-a8ad1239-4c72-4a20-b4ad-539250200529 5/29/2020, 6:09 PM View bp-25e4101a-8e62-4ba4-83ae-60eda0200529 5/29/2020, 6:09 PM View bp-2f4c6a78-cee1-4864-bc78-fcea80200529 5/29/2020, 6:09 PM View bp-0341e1d9-d102-4e74-a290-da4c30200529 5/29/2020, 6:09 PM View bp-ded856c6-9d24-47e8-8ee1-5692d0200529 5/29/2020, 6:09 PM View bp-7db3b4f9-4358-4b48-a8da-665430200529 5/29/2020, 6:09 PM View bp-4fd98a37-4e6d-4d3f-ab49-139920200529 5/29/2020, 6:09 PM View bp-b41ea11c-8136-4ba6-8485-533f70200529 5/29/2020, 6:09 PM View bp-4eed0306-ac48-48ed-ac0a-5e2ba0200529 5/29/2020, 6:09 PM View bp-3237251b-78bf-454a-8795-20ff50200529 5/29/2020, 6:09 PM View bp-867a331c-f220-4394-be9e-210d70200529 5/29/2020, 6:09 PM View bp-3b5761fc-adbd-4dcd-aeb8-229d20200529 5/29/2020, 6:09 PM View bp-12d58309-c2f5-4076-b5ad-a63bd0200529 5/29/2020, 6:09 PM View bp-ce50c09e-3c4f-4fb1-99d7-568b20200529 5/29/2020, 6:09 PM View bp-64f714cb-29ee-4f81-87ad-dc41b0200529 5/29/2020, 6:09 PM View bp-e92251ff-e1f1-4792-88f1-314020200529 5/29/2020, 6:09 PM View bp-8ac799e2-f010-4789-80e7-90c200200529 5/29/2020, 6:09 PM View bp-4f54753d-ad52-4fbe-bf80-b4af40200529 5/29/2020, 6:09 PM View bp-7d44a808-24dd-4a6f-b6f6-441650200529 5/29/2020, 6:09 PM View bp-01b02e97-e814-4173-9e22-cbc4a0200529 5/29/2020, 6:09 PM View bp-18288176-7d76-4aac-876f-70dab0200529 5/29/2020, 6:09 PM View bp-b638316c-7271-417e-a203-2cd9c0200529 5/29/2020, 6:09 PM View bp-3ea88c73-16d8-4fa0-9ed6-2f4660200529 5/29/2020, 6:09 PM View bp-5102250a-b3b7-4d2f-bbee-8d6ca0200529 5/29/2020, 6:09 PM View bp-867a7d9f-8bfd-4dd1-9365-4d1bc0200529 5/29/2020, 6:09 PM View bp-9e3299ca-3367-4f19-bd1f-414c50200529 5/29/2020, 6:09 PM View bp-f37d973f-4c28-4358-b71b-47a5d0200529 5/29/2020, 6:09 PM View bp-1f4ffecf-9d55-4cf1-a61f-41b2c0200529 5/29/2020, 6:09 PM View bp-022a6b82-7376-4adc-ae0f-46a4e0200529 5/29/2020, 6:09 PM View bp-ae236e75-2830-4483-b727-7ecde0200529 5/29/2020, 6:09 PM View bp-929f08b3-587a-44eb-8149-1dc5b0200529 5/29/2020, 6:09 PM View bp-3a0caf24-0cb9-4fca-9ea5-5e12b0200529 5/29/2020, 6:09 PM View bp-61c7a2a1-0703-43f3-a00a-6f34d0200529 5/29/2020, 6:09 PM View bp-125181fa-df1a-4589-9253-677ef0200529 5/29/2020, 6:09 PM View bp-b38f1dc6-1f91-42a3-bef7-f17fc0200529 5/29/2020, 6:09 PM View bp-b767b731-411c-4ff1-ba25-dfa530200529 5/29/2020, 6:09 PM View bp-8f1544d8-3c1d-4e06-82ed-04d7d0200529 5/29/2020, 6:09 PM View bp-592a9eb3-dbe8-4075-946b-1eea10200529 5/29/2020, 6:09 PM View bp-295aef44-3601-45bf-b349-2c1510200529 5/29/2020, 6:09 PM View bp-a4ed9d1d-844b-4b32-8bce-08b070200529 5/29/2020, 6:09 PM View bp-78b49396-ad96-4d1f-b195-e6cd80200529 5/29/2020, 6:09 PM View bp-351e0980-6693-4ee4-b44c-f72390200529 5/29/2020, 6:09 PM View bp-985aeb25-fa5e-4727-862e-5e5990200529 5/29/2020, 6:09 PM View bp-267afd43-5ddb-4669-b324-01f740200529 5/29/2020, 6:09 PM View bp-35fdfd72-5bf5-4785-b8e2-826830200529 5/29/2020, 6:09 PM View bp-4c3dc6a0-1811-4bce-90f6-322130200529 5/29/2020, 6:09 PM View bp-bc80038a-e311-449f-b6b5-2c74c0200529 5/29/2020, 6:09 PM

here are the report that I submitted for the crashes bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 5/29/2020, 5:34 PM View bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 5/28/2020, 6:06 PM View bp-197e07f7-e35c-4195-b309-5a8350200527 5/27/2020, 6:12 PM View bp-ab769325-a0be-43f1-91c1-9a85c0200527 5/27/2020, 6:11 PM View bp-f259c9b8-1d74-4b6a-8516-1cfcd0200527 5/27/2020, 4:07 PM View bp-0a34199b-9c0e-4040-93a9-8f32b0200526 5/25/2020, 7:38 PM View bp-aba8b50b-f9d7-4bac-9b88-f9f3a0200526 5/25/2020, 7:25 PM View bp-56c3502f-0096-4993-a874-b22360200526 5/25/2020, 7:25 PM View bp-a7d4b03f-a610-403c-8346-a31be0200524 5/23/2020, 10:39 PM View bp-ce482496-fe9b-4fd3-8a59-de9e60200524 5/23/2020, 9:11 PM View bp-a4e5e07d-b881-4bf5-b8bc-9ade20200524 5/23/2020, 9:11 PM View bp-fbb1e292-1284-4258-a373-1c06d0200524 5/23/2020, 9:10 PM View bp-dbc20f44-cdd0-4105-a041-94c230200524 5/23/2020, 9:04 PM View bp-28fa6a94-1bb5-4bd0-8dc4-addd10200524 5/23/2020, 9:04 PM View bp-816b750e-af84-42ae-9bb7-1da6d0200524 5/23/2020, 9:04 PM View bp-efdabc47-0e27-4c09-bbbb-bdaa10200524 5/23/2020, 9:04 PM View bp-36a22996-b86d-4cd0-9cf1-cf9120200524 5/23/2020, 9:03 PM View bp-dfe8a70a-8084-4bf5-b453-9488e0200524 5/23/2020, 9:03 PM View bp-fcb3b2a2-3d30-4438-9f0e-0827c0200524 5/23/2020, 8:59 PM View bp-793d22d0-bb62-4d73-a6ad-164370200522 5/21/2020, 9:40 PM View bp-c16221ef-9924-4354-baf8-dfb0a0200522 5/21/2020, 9:36 PM View bp-607e952e-5d82-4436-9fe3-fc9e70200521 5/21/2020, 6:04 PM View bp-393f3e32-6dc9-4424-85f0-8a1fd0200521 5/21/2020, 4:43 PM View bp-09fd69a5-77be-4a2d-8640-2c3e80200521 5/21/2020, 4:33 PM View bp-10929dfa-deb3-4850-a913-4cd5b0200521 5/21/2020, 4:33 PM View bp-d3b5152c-b0ce-4401-b9f9-cdf9b0200521 5/21/2020, 4:32 PM View bp-d50c6627-6e4e-4ade-8438-37ffc0200519 5/19/2020, 4:09 PM View bp-071a7102-bccd-4947-a1a9-987eb0200519 5/19/2020, 4:08 PM View bp-556a2428-5910-4e94-96e4-3a6fc0200519 5/19/2020, 3:56 PM View bp-909a573d-0028-46af-9bdf-0eecf0200517 5/17/2020, 2:49 PM View bp-68802430-88d6-4987-bc81-642020200517 5/17/2020, 2:47 PM View bp-287a85ce-c5e9-4f69-9cc3-361820200517 5/17/2020, 2:47 PM View bp-381281da-552c-4770-ba67-d6bbe0200517 5/17/2020, 2:46 PM View bp-2fa3dcf3-b1b3-4fe4-8f31-ec3d50200517 5/17/2020, 2:40 PM View bp-c4a4605b-f098-4e17-9e33-f78090200517 5/17/2020, 2:39 PM View bp-8d395683-ee26-4283-9959-05ffe0200517 5/17/2020, 2:18 PM View bp-5560c40b-0203-47e0-9b6b-1c0fd0200516 5/15/2020, 10:23 PM View bp-fa14d450-fa85-489b-9e5e-900490200516 5/15/2020, 10:15 PM View bp-8d5f69c9-9251-4774-82e6-499c30200529 5/29/2020, 6:09 PM View bp-e3bcd7ca-a6c8-4d1b-aff5-4534b0200529 5/29/2020, 6:09 PM View bp-6c6e96d2-4209-43d9-81a4-82d4f0200529 5/29/2020, 6:09 PM View bp-d06317af-ef9d-4bae-ac4c-d8b0a0200529 5/29/2020, 6:09 PM View bp-42cc28ac-1d2e-492e-9674-2d46c0200529 5/29/2020, 6:09 PM View bp-7d401be3-e3e4-414e-bb34-05a3b0200529 5/29/2020, 6:09 PM View bp-11e9a07c-ee24-4f42-a4c0-a615e0200529 5/29/2020, 6:09 PM View 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모든 댓글 (3)

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Looks like you submitted everything at the same time. That makes it hard to find recent reports.

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Product Firefox Release Channel release Version 76.0.1 Build ID 20200507114007 (2020-05-07) Buildhub data

OS Windows 10 OS Version 10.0.18363

bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 Signature: mozilla::net::HttpBaseChannel::QueryInterface

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1388038 RESOLVED WORKSFORME Crash in mozilla::net::HttpBaseChannel::QueryInterface
+++++++++++++++++++++++++++++++++++++++++
bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 Signature: nsDisplayBackgroundColor::PaintWithClip

Crash Reason EXCEPTION_SINGLE_STEP
+++++++++++++++++++++++++++++++++++++++++
bp-197e07f7-e35c-4195-b309-5a8350200527 Signature: nsTArray_base<T>::SwapArrayElements<T> | mozilla::CounterStyleManager::CleanRetiredStyles

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
+++++++++++++++++++++++++++++++++++++++++
bp-ab769325-a0be-43f1-91c1-9a85c0200527 Signature: js::jit::MaybeEnterJit

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation

This is for Sumo's Related Bugs

1461724 NEW --- [ARM/ARM64] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Xperia X/Xperia Z5/Galaxy S6)

1461480 RESOLVED INCOMPLETE [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address)

1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional)

1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit

858032 NEW --- [meta] crashes in EnterBaseline / EnterJit

more options

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?

If you use a fixed size for the page file then try the former and let Windows handle the page file.