We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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removing adchoice

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  • 최종 답변자: cor-el

hansgr
hansgr
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I have been using web site Game Daddio to play free cell for months. Now when I open the site I get two panels of ads called AdChoice covering the right and left side of the game screen - so how do I get rid of them? When I click the top right corner X the add does not go away but I get a Ads by Google notice which does not go away. Please advise. Thanks Hans

I have been using web site Game Daddio to play free cell for months. Now when I open the site I get two panels of ads called AdChoice covering the right and left side of the game screen - so how do I get rid of them? When I click the top right corner X the add does not go away but I get a Ads by Google notice which does not go away. Please advise. Thanks Hans

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cor-el
cor-el
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You may have malware and you can do a malware scan just to be sure.

You can check for recently installed suspicious or unknown extensions.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window