본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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Identity theft

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I've recently been struggling a great deal with coming from an old Stylo 5 transferring everything to my new Moto 6 fast because I was a victim of identity theft. If anybody can make sure I don't miss any moves or steps I need to take to secure my life and my identity what's my old main Gmail account I greatly appreciate it thanks.

I've recently been struggling a great deal with coming from an old Stylo 5 transferring everything to my new Moto 6 fast because I was a victim of identity theft. If anybody can make sure I don't miss any moves or steps I need to take to secure my life and my identity what's my old main Gmail account I greatly appreciate it thanks.

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Hi Michele Torstrick, since you have contacted the voluntary support of Mozilla it's obvious that you have a Mozilla account. So, did you gave the permissions to sync your passwords to the Firefox password manager. Because if that's the case, every thing can be recovered(including you G-mail Account credentials) and also you can see them in your Firefox password vault as soon as you login to your account from your new device. You can view all your details by logging into Firefox on any other device and then checking your passwords for your account recovery.

If this didn't help you, feel free to reply for a better suggestion.