본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

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고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox is broken

  • 2 답장
  • 1 이 문제를 만남
  • 13 보기
  • 최종 답변자: cor-el

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I recently installed MacOS Big Sur 11.0.1, now Firefox doesn't work (but Safari does!). Firefox cannot load homepage (or any other website), I just see the "hanging"/loading icon spinning. PLEASE HELP!

I recently installed MacOS Big Sur 11.0.1, now Firefox doesn't work (but Safari does!). Firefox cannot load homepage (or any other website), I just see the "hanging"/loading icon spinning. PLEASE HELP!

모든 댓글 (2)

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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I'm not seeing that serious issues reported for MacOS 11.

  • Bug 1648487 - [meta][11.0] Investigate compatibility with macOS 11.0 Big Sur

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)


You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.