본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Cannot access my Yahoo email account

  • 6 답장
  • 2 이 문제를 만남
  • 9 보기
  • 최종 답변자: kellrikki

more options

bold text I continue to receive the following message when I try to access my Yahoo email account:

Secure Connection Failed

An error occurred during a connection to guce.yahoo.com. PR_CONNECT_RESET_ERROR

This was occurring for a couple of weeks before the 84.0.1 update and continues now. Any help would be appreciated. Thank you. (Screenshot attached)

'''bold text''' I continue to receive the following message when I try to access my Yahoo email account: Secure Connection Failed An error occurred during a connection to guce.yahoo.com. PR_CONNECT_RESET_ERROR This was occurring for a couple of weeks before the 84.0.1 update and continues now. Any help would be appreciated. Thank you. (Screenshot attached)
첨부된 스크린샷

모든 댓글 (6)

more options

Just curious, but why is the guce in front? You can't just go to yahoo and login?

more options

something automatically adds the guce when it's processing the url. Some superficial research has told me it's some new advertising thing from google or something. I tried to bypass it with an online suggestion but it didn't work.

more options

What happens when you go to google first, then search for yahoo, and then click on the link for yahoo?

more options

Same results.

more options

Just did a search for this ---> How to get rid of gucedotadvertisingdotcom You need run malwarebytes or some other app to get rid of the adware.

more options

Running Malwarebytes and AdwCleaner did not work. Digging deeper on google I found this site: https://www.2-spyware.com/remove-guce-advertising-com.html#h-mozilla-firefox

After scrolling for a bit down the page There were links specific to the browser or OS you wish to remove guce from. After following all the steps listed for Firefox I finally achieved success! (pic attached to show the links)

Thank you for your assistance.