본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

ZOOM meetings

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When in a ZOOM meeting, I am 'told' that Firefox is preventing me from unlocking my microphone. I have followed the instructions to remedy this (click on the padlock), but I am not given the drop down list that I am told I would get, and there is nothing to allow me to use the microphone. This is the 4th time I have entered the question ...no answer!

When in a ZOOM meeting, I am 'told' that Firefox is preventing me from unlocking my microphone. I have followed the instructions to remedy this (click on the padlock), but I am not given the drop down list that I am told I would get, and there is nothing to allow me to use the microphone. This is the 4th time I have entered the question ...no answer!

모든 댓글 (2)

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How do you enter a zoom meeting? After I have used a browser to enter a meeting, the Zoom app opens and I close the browser.

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Hi Kathie, try pre-granting microphone permission using the Page Info dialog. While you are on the relevant page, you can call that up using either:

  • Ctrl+i (for Mac, Command+i)
  • right-click a blank area of the page > View Page Info
  • (menu bar) Tools > Page Info

When the dialog comes up, click the Permission icon at the top to show that panel.

Scroll down to "Use the microphone" and uncheck the "Use default" box, and then select "Allow". Any difference?