본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

emails disappeared from inbox

  • 4 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: christ1

more options

I have no idea what I've done this morning. All the read and unread emails in my inbox have disappeared. I thought I'd accidentally sent them to trash so I restored trash to inbox but that was not the fix. I used the 'repair folder' and saw it was counting thousands of emails but once finished it reverted to just the most recent 20 or so plus the restored trash. Please give me other options to recover my emails

I have no idea what I've done this morning. All the read and unread emails in my inbox have disappeared. I thought I'd accidentally sent them to trash so I restored trash to inbox but that was not the fix. I used the 'repair folder' and saw it was counting thousands of emails but once finished it reverted to just the most recent 20 or so plus the restored trash. Please give me other options to recover my emails

모든 댓글 (4)

more options

Do you have a backup?

more options

unfortunately I don't

more options

I began having this same issue on March 19. I noticed my inbox and sent folders did not have anything in them, However subset of the inbox did. I logged into my server webmail and emails were there. I have contacted isp and they say its a know ttbird issue, could not help me. I hired a tech guy who could not solve.

I have uninstalled and reinstalled

I have deleted profiles.
 I did change one thing in the config editor   mail.imap.expunge_after_delete  to TRUE

I deleted all trash on my webmail. this got me the send box mail back. but still no inbox messages I can send mail

Here is exact message pop up

CUrrent operation on inbox did not succeed. Mail server at xxxxxx@xxx.xxx responded EXPUNGE failed

AT this point I dont even know what expunge is. any help appreciated. I feel like i am left to myself to fix.

 a tbird user for some 20 years now.
more options

lbccpa,

please start a new topic for your problem. https://support.mozilla.org/questions/new