본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

WidevineCdm crash

  • 5 답장
  • 5 이 문제를 만남
  • 4 보기
  • 최종 답변자: cor-el

more options

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player. Nothing works. Can you please help me?

모든 댓글 (5)

more options

hello stefan,

unfortunately, that pluggin widevine has created a firestorm of complaints.

below is a link to a discussion on this with some resolutions provided.

https://support.mozilla.org/en-US/questions/1333571?page=1

but in my opinion, its best to revert back to a functional version of the FF, that the specific version of WideVine worked on

afterwards, disable the FF updating to keep that version locked with the o.s. version you have.

more options

Doesn't help with Mac OS 10.9.5 Widevine only supports 10.11 or later. Looks like back to Safari for me :(

more options

thanks for the additional info!

i brought up the issue of widevine on yesterday with other Mozillians. There is a fix in the works.

btw: does safari work for those sites where widevine does not?

more options

any update on this? it is really horrible what they have done to old OS users. thanks!

more options

There is no way to get an older Widevine version working as only Widevine 4.10.2209.1 can retrieve a valid license from the license server to play DRM protected files and this Widevine version requires macOS 10.11 as a minimum. Google has revoked all older Widevine versions.