본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unable to open Thunderbird get message: login to server failed.

  • 1 답장
  • 1 이 문제를 만남
  • 11 보기
  • 최종 답변자: sfhowes

more options

When Thunderbird is opened on my Dell laptop the message: Login in to server (mail server).com with user name (email account address).com failed. The message has two options Retry or Enter New Password. Retry gets nowhere, same message appears. Entering the correct password for the email account also gets a repeat of the message. Checked the password in Tools/Options/Privacy & Security/Passwords/Saved Passwords and the password used is correct. Thunderbird was uninstalled and Thunderbird file in the Program Files folder deleted. Computer restarted and Thunderbird reinstalled. Same situation with same failure message displayed. The password utilized works with my desktop, iPad and iPhone Thunderbird account without fail.

In addition when installed Thunderbird was selected as the default email provider. However, each time Thunderbird is opened the message requiring "Set As Default" selection needs to be made before continuing.

Any suggestions on how to resolve these two issues would be appreciated.

When Thunderbird is opened on my Dell laptop the message: Login in to server (mail server).com with user name (email account address).com failed. The message has two options Retry or Enter New Password. Retry gets nowhere, same message appears. Entering the correct password for the email account also gets a repeat of the message. Checked the password in Tools/Options/Privacy & Security/Passwords/Saved Passwords and the password used is correct. Thunderbird was uninstalled and Thunderbird file in the Program Files folder deleted. Computer restarted and Thunderbird reinstalled. Same situation with same failure message displayed. The password utilized works with my desktop, iPad and iPhone Thunderbird account without fail. In addition when installed Thunderbird was selected as the default email provider. However, each time Thunderbird is opened the message requiring "Set As Default" selection needs to be made before continuing. Any suggestions on how to resolve these two issues would be appreciated.

모든 댓글 (1)

more options

What is the mail server, or what comes after @ in your address? Maybe a secure mail key or OAuth2 authentication is required.