본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

better than saying "Something is wrong" or "Firefox is broken"

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

lisek1942
lisek1942
more options

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken". 

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken". Subject: Which topic best describes your question? How can we help? "Something is wrong" is comucation my comp

모든 댓글 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

lisek1942 said
"Something is wrong" is comucation my comp

Hi, can you add more details about the problem? For example:

Does Firefox load or does it not even get to the home page?

Does this message appear when you try to visit a specific page, or for all pages?

Let us know anything else you think might be related to the problem.

Note: Because Windows XP and Firefox 52 do not support modern security standards, it is possible that some sites will not allow you to connect or sign in.

Here's a link to your question for quick reference:

https://support.mozilla.org/questions/1340637

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Current Firefox releases require Windows 7 and newer. Users on Windows XP and Vista have been moved to the Firefox 52 ESR version.