I downloaded firefox browser onto my chrome book then I clicked on the box saying "download complete." Then another box pops up saying "this file is not supported by chrome os. Please go to chrome web store and find one there that can open this app." So which app/file in chrome web store will help me get firefox on this chromebook laptop computer permanently. I've already downloaded firefox on this computer at least a dozen times and I get the same result. NOTHING in return from this support team.

Hi

Which version are you trying to download and install?

See also:

• https://support.mozilla.org/en-US/kb/run-firefox-chromeos

I've locked your other question about this subject as it is better to keep the discussion in one thread.

• /questions/1342378 Cromebook's browser replacement with firefox's browser and it's multitude of apps.