We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Mail actions reverting (not applying)

  • 1 답장
  • 1 이 문제를 만남
  • 4 보기
  • 최종 답변자: Trev59

more options

Hello,

I switched to Thunderbird a few months ago. Since the beginning I am having a weird issue. When I perform an action on an email, like marking it as read, or sending it to spam, there is a chance that this action just reverts after a few seconds.

Example: I click on "mark read" for an email. The email shows as read. A few seconds / minutes later, the unread icon pops back up and shows me the email again as unread. I then have to click "mark read" again. This process (sometimes) repeats itself, meaning I have to click like 3-5 times on "mark read" until it actually stays this way.

I don't understand why this happens after some seconds / minutes (every time this happens the time also varies). I'm guessing maybe this has something to do with Thunderbird being incompatible to my mail provider (Yahoo)?

Maybe something like this is happening? I click "mark read" -> Thunderbird syncs this change to my Yahoo IMAP server, but this fails for some reason -> Thunderbird checks periodically for new messages -> overwrites the local state of the email with the IMAP server state -> email is now unread again

Some more information:

- I tested both Thunderbird 78 and 91 - I also tried completely setting up a new profile - I tried restricting the number of mails synced offline to the last year, in case Thunderbird has problems handling large inboxes - I enabled and checked Thunderbird logs via export MOZ_LOG_FILE and export MOZ_LOG=IMAP:4 but didn't find anything helpful (please advise what to look for) - I am using my Yahoo mail account since over 15 years and never had this issue with other mail clients like Mailbird, Opera Mail, AquaMail (Android) or FairEmail (Android), so I doubt its a Yahoo issue

All this did not help. How can I fix this? Are there any settings I could try? It is really driving me crazy having to redo the same actions over and over again.

Thank you :)

Hello, I switched to Thunderbird a few months ago. Since the beginning I am having a weird issue. When I perform an action on an email, like marking it as read, or sending it to spam, there is a chance that this action just reverts after a few seconds. '''Example:''' I click on "mark read" for an email. The email shows as read. A few seconds / minutes later, the unread icon pops back up and shows me the email again as unread. I then have to click "mark read" again. This process (sometimes) repeats itself, meaning I have to click like 3-5 times on "mark read" until it actually stays this way. I don't understand why this happens after some seconds / minutes (every time this happens the time also varies). I'm guessing maybe this has something to do with Thunderbird being incompatible to my mail provider (Yahoo)? Maybe something like this is happening? I click "mark read" -> Thunderbird syncs this change to my Yahoo IMAP server, but this fails for some reason -> Thunderbird checks periodically for new messages -> overwrites the local state of the email with the IMAP server state -> email is now unread again Some more information: - I tested both Thunderbird 78 and 91 - I also tried completely setting up a new profile - I tried restricting the number of mails synced offline to the last year, in case Thunderbird has problems handling large inboxes - I enabled and checked Thunderbird logs via ''export MOZ_LOG_FILE'' and ''export MOZ_LOG=IMAP:4'' but didn't find anything helpful (please advise what to look for) - I am using my Yahoo mail account since over 15 years and never had this issue with other mail clients like Mailbird, Opera Mail, AquaMail (Android) or FairEmail (Android), so I doubt its a Yahoo issue All this did not help. How can I fix this? Are there any settings I could try? It is really driving me crazy having to redo the same actions over and over again. Thank you :)

모든 댓글 (1)

more options

Push :) Does anyone have a clue what I could try?