본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why am I suddenly experiencing a drop in volume on YouTube videos accessed via Firefox? It's not a problem when I access them via Safari, so it's not the fault of my sound system.

  • 4 답장
  • 1 이 문제를 만남
  • 12 보기
  • 최종 답변자: FredMcD

more options

Have there been any recent changes to Firefox that would affect the sound levels on YouTube videos? (I'm up to date with Firefox, using 94.01.) I use MacOs Catalina, version 10.15.7, on a MacMini 2014 model.

I'm playing YouTube videos that I've played before many times, but now I have to turn my volume up full tilt, where I used to keep it at 'medium.' This situation has NOT happened in Safari, which still gives me full volume on these YouTube videos, so it's not the fault of my sound system. There must be a glitch, perhaps with the latest Firefox update? This has only been happening since I updated a few days ago.

Thank you for any help with this! I prefer Firefox as a browser, and don't want to shift away from it.

Cheers, Jan

Have there been any recent changes to Firefox that would affect the sound levels on YouTube videos? (I'm up to date with Firefox, using 94.01.) I use MacOs Catalina, version 10.15.7, on a MacMini 2014 model. I'm playing YouTube videos that I've played before many times, but now I have to turn my volume up full tilt, where I used to keep it at 'medium.' This situation has NOT happened in Safari, which still gives me full volume on these YouTube videos, so it's not the fault of my sound system. There must be a glitch, perhaps with the latest Firefox update? This has only been happening since I updated a few days ago. Thank you for any help with this! I prefer Firefox as a browser, and don't want to shift away from it. Cheers, Jan

선택된 해결법

Have you checked the volume control at the bottom of the player box?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

more options

By the way, this sound drop only seems to apply to YouTube videos, not to videos accessed from other sources, like Facebook, etc. - Jan

more options

선택된 해결법

Have you checked the volume control at the bottom of the player box?

more options

Do you mean the little bar that appears next to the mute/unmute icon at the bottom of the video window? Yeah, that seems to do the trick. And I've learned something new. Thanks! Not sure why that got changed in the first place, but hey. It works.  :)

more options

Glad to help. Safe Surfing.