본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My Firefox browser has been hijacked!! (both literally and figuratively)

  • 2 답장
  • 1 이 문제를 만남
  • 17 보기
  • 최종 답변자: FredMcD

more options

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(''Image attached''). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

모든 댓글 (2)

more options

This is the image of that 'Poshukach'

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Make sure you know what each one is and what it does.

Remove “ Poshukach “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.