본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird freezes when I reply

  • 6 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: smkempner

more options

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But if I try to reply to a message, TB freezes. It opens the new message dialog, but the TO is left empty and everything is unresponsive with spinning icon. All I can do is close the program.

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But if I try to reply to a message, TB freezes. It opens the new message dialog, but the TO is left empty and everything is unresponsive with spinning icon. All I can do is close the program.

선택된 해결법

I think my problem was that I had not installed the Quick Text plugin on the new computer yet. I installed it and then copied over my profile folder and it seems to be working now.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

more options

I can't write a new message either. When I try to input the TO field, program freezes up.

more options

As a test, I did a new install and setup my email account without copying over the old Profile folder and everything works fine, but it doesn't have my old email stored in local folder or contacts and old settings. How can I recover everything?

more options

URGENT - Please Help

more options

선택된 해결법

I think my problem was that I had not installed the Quick Text plugin on the new computer yet. I installed it and then copied over my profile folder and it seems to be working now.

more options

I have this problem as well. Thunderbird only freezes when I hit reply, and the cursor at the top of the new email won't blink, and I can't enter text. If I press the top right "X", the program will eventually ask if I want to save, discard, or cancel, and if I choose one, I can then proceed. The next time I try to reply to a message it works fine.

I did try the fix of pressing "shift" when I open thunderbird, which does give me several options, and if I proceed with the "troubleshooter," it then seems to work OK. It is also a pain. The problem is this is the program mostly used by my wife. She is definitely not going to want to use this if doing things this way is the only way it works correctly.

Help!

Your Obedient Servant SMK

more options

BTW, I did add the quicktext add on, and it did not solve the problem for me.

Your Obedient Servant SMK