본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Restore Firefox bookmarks from a broken PC if password was forgotten?

  • 3 답장
  • 1 이 문제를 만남
  • 16 보기
  • 최종 답변자: cor-el

more options

I had a Firefox profile with sync on. The hard drive failed, and now that I installed Firefox again, I forgot and had to reset the password. The Firefox memo says that my old bookmarks cannot be restored until I switch the password on my synced devices, but that's impossible as the hard drive went kaput... Any hope??

I had a Firefox profile with sync on. The hard drive failed, and now that I installed Firefox again, I forgot and had to reset the password. The Firefox memo says that my old bookmarks cannot be restored until I switch the password on my synced devices, but that's impossible as the hard drive went kaput... Any hope??

모든 댓글 (3)

more options

tovahmahalli529 said

. . . . I forgot and had to reset the password.

What password are you talking about? If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

If you have other members of the sync, and they are working properly, you can get the data you want from them.

more options

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

Once you reset the password of the Sync account then you can no longer use Sync to access your previous data on the Sync server as stated above. That is why it is important to remember and backup this password. A recovery key that can be used instead of a password reset is even longer and impossible to remember and thus should always be backed up.