본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unexplained change to opening display.

  • 2 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: jbuckley1

more options

My account serves 2 email addresses. The opening screen has always shown both email addresses, each followed by 'Inbox', 'Drafts', 'Sent', 'Archives', and 'Trash'. For some reason, the 2nd email address is now followed by 'Local Folders' with sub headings of 'Trash', 'Outbox', 'Drafts', and 'Sent', with the latter two inexplicably referring to the first email address. What has happened and how can I fix it?

My account serves 2 email addresses. The opening screen has always shown both email addresses, each followed by 'Inbox', 'Drafts', 'Sent', 'Archives', and 'Trash'. For some reason, the 2nd email address is now followed by 'Local Folders' with sub headings of 'Trash', 'Outbox', 'Drafts', and 'Sent', with the latter two inexplicably referring to the first email address. What has happened and how can I fix it?

선택된 해결법

re : For some reason, the 2nd email address is now followed by 'Local Folders' with sub headings of 'Trash', 'Outbox', 'Drafts', and 'Sent', with the latter two inexplicably referring to the first email address.

The 'Local Folders' mail account has always been at the bottom of the list of mail account. It contains the 'Outbox' folder used by all of your mail accounts if you use 'Send Later'. So there is no problem with the location of the 'Local Folders' mail account.


If you send an email from Local Folders mail account - eg: a Reply to an email stored in Local Folders, a 'Drafts' folder may get created and also a 'Sent' folder when email is sent.

You may also get a 'Drafts' or 'Sent' folder in the 'Local Folders' mail account if you changed the account's 'Copies & Folders' settings to use eg: Other and 'Sent on 'Local Folders'. Suggest you check the 'Account Settings' > 'Copies & Folders' settings in your mail accounts.

It would help if you could post an image of the folder pane showing the issue. Is the first email address (one at the top of the list) a Pop or Imap mail account?

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

선택된 해결법

re : For some reason, the 2nd email address is now followed by 'Local Folders' with sub headings of 'Trash', 'Outbox', 'Drafts', and 'Sent', with the latter two inexplicably referring to the first email address.

The 'Local Folders' mail account has always been at the bottom of the list of mail account. It contains the 'Outbox' folder used by all of your mail accounts if you use 'Send Later'. So there is no problem with the location of the 'Local Folders' mail account.


If you send an email from Local Folders mail account - eg: a Reply to an email stored in Local Folders, a 'Drafts' folder may get created and also a 'Sent' folder when email is sent.

You may also get a 'Drafts' or 'Sent' folder in the 'Local Folders' mail account if you changed the account's 'Copies & Folders' settings to use eg: Other and 'Sent on 'Local Folders'. Suggest you check the 'Account Settings' > 'Copies & Folders' settings in your mail accounts.

It would help if you could post an image of the folder pane showing the issue. Is the first email address (one at the top of the list) a Pop or Imap mail account?

more options

I had never seen the 'Local Folders' heading before, but your explanation educated me on what it is. I solved my problem (more or less by accident) by double-clicking the second email address. All the accustomed subheadings reappeared. Thanks for the assistance!