본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't load any pages after updating to FF 100.0.2 64-bit

  • 1 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: cor-el

more options

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when opening the settings). Typing about:config does nothing as well. I've tried bookmarks, typing an address directly into the address bar - literally nothing happens. It doesn't try to open the page, it doesn't give me the spinning circle indication that it is trying, absolutely nothing. I am running Win 10 release 21h2 fully patched. Windows firewall is turned off, tried disabling the AV. Other browsers including Chrome, Tor and Edge all work.

I am at a loss...

Jerry

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when opening the settings). Typing about:config does nothing as well. I've tried bookmarks, typing an address directly into the address bar - literally nothing happens. It doesn't try to open the page, it doesn't give me the spinning circle indication that it is trying, absolutely nothing. I am running Win 10 release 21h2 fully patched. Windows firewall is turned off, tried disabling the AV. Other browsers including Chrome, Tor and Edge all work. I am at a loss... Jerry

모든 댓글 (1)

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.


It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.

See:


You can also try to reinstall Firefox.

You can find the full installer of the current Firefox release (100.0.2) in all languages and all operating systems here: