본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

After the latest update Thunderbird is no longer downloading my Gmail emails.

  • 3 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: Wayne Mery

more options

I use Thunderbird to download my email from my Gmail account. On 24 May I closed down Thunderbird in the afternoon, later that evening I opened up Thunderbird to check on my emails, Thunderbird indicated it would start after it finished downloading the latest update. I have been unable to access my emails from Gmail since that update. I did receive a message indicating that there might be a problem with the number of server connections to cache. My connections were set to the default 5 connections. I tried resetting to 10 but I still could not download my emails. I also tried setting to 4 but still was unable to download any emails. Just in case the problem was only with downloading emails I tried sending an email but I received the following message: “Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.” I have tried the “Troubleshooting” option under “Help” but nothing is happening. I am running Windows 10 and Thunderbird 91.9.1 (32-bit)

I use Thunderbird to download my email from my Gmail account. On 24 May I closed down Thunderbird in the afternoon, later that evening I opened up Thunderbird to check on my emails, Thunderbird indicated it would start after it finished downloading the latest update. I have been unable to access my emails from Gmail since that update. I did receive a message indicating that there might be a problem with the number of server connections to cache. My connections were set to the default 5 connections. I tried resetting to 10 but I still could not download my emails. I also tried setting to 4 but still was unable to download any emails. Just in case the problem was only with downloading emails I tried sending an email but I received the following message: “Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.” I have tried the “Troubleshooting” option under “Help” but nothing is happening. I am running Windows 10 and Thunderbird 91.9.1 (32-bit)

모든 댓글 (3)

more options

This probably applied. Have you completed the oauth reauthorization steps? https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

more options

Went through the reauthorization process, restarted Thunderbird but still no luck.

Alex

more options

Alex, How did you resolve your problem??