본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox not responding when I open the mobile hotspot on my laptop.

  • 3 답장
  • 2 이 문제를 만남
  • 25 보기
  • 최종 답변자: blob

more options

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it? For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox. This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time. Anyone have any idea whats the problem and/or how to fix? Thanks.

모든 댓글 (3)

more options

This might be relevant -

(From Microsoft Technet) Microsoft’s latest update, which rolled out June 16, is already causing an issue with some PCs.

According to the official Microsoft (opens in new tab) post – spotted by Windows Central – Windows 11 update KB5014697 is preventing the Wi-Fi hotspot feature from working correctly on some PCs. Some systems running the update will lose internet connection when acting as a hot-spot host for other devices.

The company is currently working on a permanent solution but meanwhile is offering the following temporary fix: "To mitigate the issue and restore internet access on the host device, you can disable the Wi-Fi hotspot feature. For instructions, please see Use your Windows PC as a mobile hotspot (opens in new tab)."

However, the best solution may be to uninstall the update altogether until there’s a proper fix for this issue. If you want to know how to do that, check out our How to uninstall a Windows 10 update guide, which has several options that will work with Windows 11 as well.

more options
more options

this got resolved with the newest windows update.