본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Black screen flashes when running multiple profiles.

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: cor-el

more options

Hi!

I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another profile for another instance then my monitors start to flash black. When I close the other instance then it goes away again.

I tried to update my Intel UHD 630 graphics driver from device manager but it already says I have latest driver.

When I ignore that flashing for too long time I will eventually get BSOD. The driver that causes BSOD seems to be igdkmd64.sys.

What is interesting is that it only happens when I run multiple profiles of FF and once with -P option. With single profile at time I can play multiple videos at once and have multiple large images and other stuff open on tabs that put load on system and nothing happens. Even opening multiple windows within same profile with Ctrl + N doesn't cause any problems. But as soon as I load 2 profiles at the same time I get this problem. Any ideas?

Hi! I have Firefox 101.0.1 on Windows 10. When I run firefox normally then everything works fine. When I start another firefox with firefox -P and then selec another profile for another instance then my monitors start to flash black. When I close the other instance then it goes away again. I tried to update my Intel UHD 630 graphics driver from device manager but it already says I have latest driver. When I ignore that flashing for too long time I will eventually get BSOD. The driver that causes BSOD seems to be igdkmd64.sys. What is interesting is that it only happens when I run multiple profiles of FF and once with -P option. With single profile at time I can play multiple videos at once and have multiple large images and other stuff open on tabs that put load on system and nothing happens. Even opening multiple windows within same profile with Ctrl + N doesn't cause any problems. But as soon as I load 2 profiles at the same time I get this problem. Any ideas?

모든 댓글 (1)

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.