Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Trash file not emptying

  • 3 답장
  • 5 이 문제를 만남
  • 1 보기
  • 최종 답변자: roger.parr

more options

I am fairly sure this problem started post 102.0 update.

It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week.

Since then, that problem has recurred (with less emails showing up) I think just once.

However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails.

If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length.

Has anyone any ideas of what to do to solve this? I have search Google with no success.

I am fairly sure this problem started post 102.0 update. It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week. Since then, that problem has recurred (with less emails showing up) I think just once. However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails. If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length. Has anyone any ideas of what to do to solve this? I have search Google with no success.

선택된 해결법

Since 102.0.2, Thunderbird has been correctly emptying Trash files, both when explicitly requested and on Exit. There has been no mention of this being fixed in the 'What's New', but fingers crossed that it continues to work.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

An update.

I updated TB to 102.0.2 and the problems seem to have have been solved - the Trash folder is cleared to zero length.

There is no mention of this problem being fixed in the 'What's New' page.

more options

I spoke too soon! The problem has come back again. If no one has any suggestions, I will raise it as a bug on bugzilla.

more options

선택된 해결법

Since 102.0.2, Thunderbird has been correctly emptying Trash files, both when explicitly requested and on Exit. There has been no mention of this being fixed in the 'What's New', but fingers crossed that it continues to work.