본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Problems with Instagram

  • 2 답장
  • 0 이 문제를 만남
  • 2 보기
  • 최종 답변자: Rye Encoke

Rye Encoke
Rye Encoke
more options

Up until some time last week, Instagram was working fine for me on the PC. I could pull up pages and scroll through the pictures and videos just fine....and I still can. However, I used to be able to click on a picture and the picture would sort of pop forward and I could see all the comments and there were direction arrows on either side so I could move to the next or last image. That is no longer the case. If I want to see the image a bit bigger, or read or add comments, I have to right click on the image and open in a new tab. The new tab will show the image and comments but there are no arrows to move to next or last image. Not sure what has happened. If it is something to do with Firefox or if it is a problem on Instagram's end. I can still use instagram and view images etc, but a lot of the ease of using it has disappeared.

Up until some time last week, Instagram was working fine for me on the PC. I could pull up pages and scroll through the pictures and videos just fine....and I still can. However, I used to be able to click on a picture and the picture would sort of pop forward and I could see all the comments and there were direction arrows on either side so I could move to the next or last image. That is no longer the case. If I want to see the image a bit bigger, or read or add comments, I have to right click on the image and open in a new tab. The new tab will show the image and comments but there are no arrows to move to next or last image. Not sure what has happened. If it is something to do with Firefox or if it is a problem on Instagram's end. I can still use instagram and view images etc, but a lot of the ease of using it has disappeared.

모든 댓글 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you possibly using the Facebook Container extension as Instagram is part of Facebook and thus can have restrictions ?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Rye Encoke
Rye Encoke 질문자
more options

Huh...I didn't get a chance to even try your solution. I went to instagram to have it open before I tried your solution and whatever was causing the problem has stopped. I have full functionality again. Weird.

I do thank you for your assistance though and appreciate your time in responding.