본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

104.0 graphics driver & PC crash regression

  • 4 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: Markus

more options

Hi there,

Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing and even PC hangs (mouse keeps moving, I still hear sound, but the video freezes completely, including OS). This is happening on TWO separate systems, one with a R9 270X, and the other with an old Intel GMA X4500MHD.

I can play GPU-intensive games perfectly fine, and Firefox was fine even with HWA enabled on both systems up to version 103.0.2.

Whatever was changed in the graphics / WebRender stack for v. 104.0, it is UNSTABLE.

Hi there, Since v. 104.0, I am getting graphics driver hangs, graphical glitches in the Firefox window, 'blank' videos where there should be videos & gifs playing and even PC hangs (mouse keeps moving, I still hear sound, but the video freezes completely, including OS). This is happening on TWO separate systems, one with a R9 270X, and the other with an old Intel GMA X4500MHD. I can play GPU-intensive games perfectly fine, and Firefox was fine even with HWA enabled on both systems up to version 103.0.2. Whatever was changed in the graphics / WebRender stack for v. 104.0, it is UNSTABLE.

모든 댓글 (4)

more options

(This happens most of the time when I run video in one tab and then open another tab to do something also taxing GPU)

more options

It looks like the new graphics settings introduced in 104.0

media.wmf.zero-copy-nv12-textures = true gfx.direct3d11.reuse-decoder-device = true

were responsible for my driver crashing. Please consider NOT making these the default. They're not safe.

more options

I too have had issues on 2 laptops with 104.0 release and Windows 7 64bit OS. Certain web pages with popups like search features cause the screen to go black for a second or two, then reload with a Windows error popup that states "Graphic accelerator driver for Windows 8 has stopped working then reset". I don't have Windows 8 so this is quite confusing. I tried updating the driver, which Windows found to be the current one. This didn't help so I tried rolling back the driver. This didn't help either. Windows Restore didn't take so I seem to be stuck with this problem. On my server I have not allowed the 104.0 release to install and don't have the issue.

Would really like to find a fix for this!

more options

You can install v. 103.0.2 over v. 0.104 by using a full installer, for example from here: https://ftp.mozilla.org/pub/firefox/releases/103.0.2/

You have to use the --allow-downgrade command line option when starting Firefox for the first time afterwards, or the profile can't be downgraded. You have to set updates to "manual" or FF will auto-update afterwards.

That is, if the two config changes don't work for you. They did for me.